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Customer and Technical Support

NOTICE

As of September 1, 2015, Mediatech Customer Service and Technical Support functions have transferred to the Corning Life Sciences business office in Tewksbury, MA. All Mediatech products will continue to ship from the current Mediatech location. Please note the new contact information and hours of operation.

In accordance with this change, please use the following contact information for placing orders and inquiries related to Mediatech orders and products to the respective group listed below.

Our dedicated team of customer service specialists is ready to help you place an order, answer questions about an existing order and check pricing or product availability. Contact us today using the information below, or fill out this form and we will contact you promptly.

Corning Life Sciences Customer Service
E-mail: CLSCustServ@corning.com
Telephone: 800-492-1110 (prompt 2)
Fax: 978-442-2476
Hours of Operation: Monday through Friday, 8:00 am - 6:00 pm (Eastern Standard Time)

Corning Life Sciences Scientific Support
Our dedicated team of scientific support specialists are ready to help you select the correct product, obtain product documentation, or answer other questions on our products.
E-mail: ScientificSupport@corning.com
Telephone: 800-492-1110 (prompt 3)
Hours of Operation: Monday through Friday, 8:00 am - 5:30 pm (Eastern Standard Time)

Mediatech Custom Product Support
E-mail: MTProdDev@corning.com

Quality Assurance
Our Quality Assurance staff is ready to help you schedule customer audits, respond to supplier questionnaires or help you out with completing or responding to other supplier quality documentation.
E-mail: MTQuality@corning.com